Role Purpose
The purpose of this role is to be responsible for configurating and maintaining the software and other technological aspects of theproject being run for the Wipro client
Do
Provide assistance in configuration of applications based onclient requirements
Collate configuration requirements from the functions/ BUs/ SLsand obtain approval from business owners
Plan and execute assigned configuration tasks within deadlines
Provide system configuration support based on changing businessneeds
Assist in system analysis, design, development, and testingactivities
Provide support in developing, implementing and testing patchreleases and system upgrades
Maintenance of the configuration archive and its upkeep
100% compliance to configuration standards and procedures
Make changes to existing configuration processes as per theclient requirements and maintain proper documentation/ log
Analyze and resolve configuration issues in a timely manner
MIS Management, Reporting & Backend Support
Preparation of Daily, Monthly status report on certainconfiguration parameters as required by the client & stakeholders
Documentation & reporting as per the client need onconfiguration standards
Issue resolution in minimum time possible with respect to anymodification or change requested by the client