Introduction
Join Visa, a global leader in payment technology, and shape the future of secure and innovative payment solutions. As a Technical Solutions Consultant, you’ll play a pivotal role in driving client success and advancing Visa’s mission to connect the world through reliable payment systems.
Table of Contents
Company Overview
Visa is a global leader in payment technologies, facilitating over 259 billion transactions across more than 200 countries and territories. Our mission is to empower individuals, businesses, and economies with secure, innovative, and reliable payment solutions.
Role Responsibilities
- Manage strategic client relationships to accelerate product adoption and revenue growth.
- Collaborate with product teams to drive new payment solutions.
- Provide technical and operational support to clients and partners.
- Resolve and manage communication on business and technical issues.
- Develop tailored solutions based on client needs and requirements.
- Lead client discussions from both technical and business perspectives.
- Troubleshoot and resolve issues related to APIs, XML, SOAP, REST, and JSON.
- Design and implement tools to improve productivity and efficiency.
- Manage high-priority incidents and provide executive summaries.
- Train and coach team members on product knowledge and support strategies.
Required Qualifications
- Degree in Computing, Business, or a related field is preferred.
- Minimum of 3 years’ experience in processing/eCommerce systems and customer support.
- Experience with API integration, error handling, and functional project management.
- Strong skills in managing technical and business communications.
- Proven ability to manage complex technical systems and prioritize tasks effectively.
- Understanding of payment industry standards.
- Proficiency with MS Office tools.
- Willingness to travel as needed.
Key Benefits of the Role
- Work with a global leader in payment solutions.
- Drive impactful solutions in a dynamic, innovative environment.
- Collaborate with top professionals in the industry.
- Opportunity for professional growth and skill development.
- Hybrid work model for flexibility and balance.
Conclusion
Join Visa and be part of a purpose-driven organization that values innovation, security, and global connectivity. If you’re passionate about advancing payment solutions and driving client success, apply now for the Technical Solutions Consultant role.