The ideal candidate will have proven success in a highly technical field, such as software development, computer science, or engineering. Also important in this role are an ability to evaluate and analyze complex information and a natural desire to help people understand it.
Basic Qualifications
Bachelor’s degree in computer science, Computer Engineering, CIS, MIS or related technical field of study
5-9 years of strong documentation experience
Strong communication skills
Ability to think out of the box and question everything.
Desire to make complex topics, lucid.
Required Skills –
5-9 years of experience as an effective technical writer
Proven ability to quickly learn and understand complex subject matter.
Experience in writing documentation and procedure manuals for various audiences
Superb written communication skills, with a keen eye for detail
Experience in working with engineers to refine content and create visuals and diagrams for technical support content.
Ability to handle multiple projects simultaneously.
Experience in working with MS Word, Visio / any diagramming tool.
Preferred Skills
Certification/Degree in communications, or relevant technical field
Firm understanding of SDLC (systems development lifecycle)
Previous experience in software development
Professional certification (ex: Society for Technical Communication)
Experience in using XML tools to create documentation.
Knowledge of Design Thinking
Mandatory Skills
Written Documentation
Communication Skills
MS Word/ Visio