#Greatmindsdontthinkalike: At Uber, we take pride in our diversity and working environment that sees you as more than just a person that can do the job, but a unique individual that can level up our organization with a perspective only you can offer. Uber provides a truly open culture that encourages all to voice their thoughts.
About the Role!
The Community Operations organization at Uber is responsible for delivering world-class customer support to riders, drivers, eaters, and couriers. Members of the Global Programs, Strategy, and Analytics team in Uber’s Community Operations organization deliver analytical solutions, such as reports or dashboards, and actionable insights that improve operational efficiency, enable scalable customer support, and help our operational teams drive a world-class customer experience.
In this role, you will help the Global Quality Team by enhancing their operations and strategy with analytical tools and insights. The ideal candidate should have strong analytical, problem-solving, and communication skills. —- Basic Qualifications —- —- Preferred Qualifications —-
- Your impact in the role —-
- Build and maintain data pipelines and models
- Conceptualize, build, and automate reports & dashboards
- Identify trends, insights, and operational weaknesses through data analysis
- Help measure the impact of new tools and processes
- Communicate and collaborate with various Quality stakeholders
- 2+ years of working experience in data analytics
- Advanced SQL and Python skills
- Experience with data visualization tools (e.g. Tableau or Looker Studio)
- Proven ability to work with multiple stakeholders and understand organizational data needs
- Experience with Google Scripting and pipeline design
- Proven ability to generate and communicate insights through data
- Demonstrated ability to deliver high-quality output independently