Introduction
Infosys BPM is currently hiring an **Assistant Quality Manager** for a **banking project** located in **Chennai**. If you have a strong background in quality management systems, process improvement, and service delivery within the banking sector, this opportunity is for you. With a focus on driving high-quality processes and business benefits, the role offers substantial growth potential and a chance to work with a global leader in technology consulting.
Table of Contents
Job Overview
The **Assistant Quality Manager** role at **Infosys BPM** focuses on ensuring high-quality processes within the banking domain. This position requires **at least 6 years** of experience in quality and process improvement, with a deep understanding of quality control methodologies such as **Root Cause Analysis (RCA)**, **Failure Mode Effects Analysis (FMEA)**, and **Lean methodologies**. Based in Chennai, this is a work-from-office position, and it involves working closely with delivery teams and clients to drive business benefits.
Key Responsibilities
Quality Management and Process Improvement
- Manage and implement **Quality Management Systems** for process stability and predictability.
- Utilize **Lean** and **Six Sigma** methodologies to drive continuous improvement in business processes.
- Implement **Root Cause Analysis (RCA)** and **FMEA** for identifying and addressing process inefficiencies.
Performance Analysis and Reporting
- Analyze complex data and provide insights and inferences to leadership teams for process optimization.
- Drive focused initiatives to enhance key metrics and deliver measurable business benefits.
Collaboration and Communication
- Partner with **delivery and client teams** to ensure successful implementation of quality processes.
- Work closely with the **Training Team** to implement knowledge management initiatives.
- Lead communication efforts, ensuring that all stakeholders are aligned on key project goals and outcomes.
Required Qualifications
To be considered for the Assistant Quality Manager role at Infosys, candidates should meet the following criteria:
- **Educational Qualification**: Full-time graduation/post-graduation.
- **Experience**: At least 6 years in quality management, process improvement, and service delivery in the banking domain.
- Proven expertise in **Quality Control methodologies** and the ability to apply them in a banking environment.
- Familiarity with **Lean** and **Six Sigma** concepts, and their application in solving complex business challenges.
- Excellent **communication skills**, with the ability to collaborate effectively with internal and external stakeholders.
How to Apply
If you’re ready to make a meaningful impact in the banking sector with Infosys BPM, apply for the Assistant Quality Manager position today. Interested candidates can send their profiles to **Infosys BPM’s talent acquisition team**. Make sure your resume highlights your experience in quality management, process improvement, and the banking domain.
Conclusion
This is a great opportunity to advance your career with **Infosys BPM**, one of the leading companies in the technology and consulting industry. As an **Assistant Quality Manager**, you will play a critical role in driving process improvements and ensuring high-quality service delivery within the banking sector. If you have the required experience and skills, apply now to join a team that values innovation, collaboration, and continuous learning.