Job Purpose Identify new opportunities/segments to drive the District Program, SNA, CNA in close coordination with Channel and other Sourcing Channels/Teams. Ensure wallet gain through enabler programs like HNW program, encash opportunities emanating from District level authorities of existing and new customers. Government funds are influenced by Key Decision Makers (KDM) located at district, block and below level for which dedicated program to be driven.
JOB RESPONSIBILITY ACTIONABLE
Achievement of
Business Objectives:
Numbers, NAV and FD
for District Program,
SNA, CNA.
§ To provide business inputs to the Channel & senior management on the District Program, SNA, CNA Portfolio: NAV, CIB, Numbers, Inc Val, ATS § Developing a product proposition and solution for District Program, SNA, CNA. § Opportunity sizing at state level and tracking the same for District Program, SNA, CNA. § Focused drive (National/ Regional/ State Specific) to acquire granular business and work in close coordination with RBB, to enhance business footprints. § To provide direction to all channels by releasing regular updates on the District Program, SNA, CNA § Extensive calling with district level channel level along with regular reviews of the Team to be scheduled for better traction. § Highlighting contribution of all channels, trends in sourcing, segment wise sourcing patterns, segregation between for District Program, SNA, CAN. § Identify segments from existing data that have high ATS and share the success of channels / zones that have sourced these segments § Identify top & bottom performing sourcing channels / cluster or zones with low ATS § Share the data with the Channel and sourcing teams, discuss actionable on the same & execute the actionable in a structured manner § Identify performing sourcing channels/teams & share as well as replicate their success stories across other sourcing channels/teams
§ Running drive at product and channel level § Tracking success stories and replication of the same across states. § Liaising with the Solution Team for Solution implementation § Liaising with Central Team wherever Mandates / LOR required § Close co-ordination with the Channel, Process Team, Marketing Team § Global Mailer, Did You Know and Teaser campaigns for Channel and sourcing channels
Exploring new markets
and segments
§ Work in tandem with the channel to identify new segments and opportunities § Create a plan along with channel and ensure execution for acquisition of business in identified markets/segments § Customized Government, Institution and District Program, SNA, CNA, product offerings to suit the requirements of identified markets/segments § Provide internal targets for achieving business in the new market/segment identified for having focused business approach § Take assistance of seniors in Product or Sourcing Channel § Provide inputs GIB Solution team for developing new solutions for the Segment § Work in tandem with other product teams to have a bundled offering for complete product proposition
Customizing Offers § Help channels customize deals/ accounts by reviewing profitability of each deal, and guide the sourcing channels accordingly. § Making customized offers & presentation for District Program, SNA, CNA. § Liaising with marketing to get translations for offer letter in regional languages as when required. § Making collaterals and decks for District Program, SNA, CNA. § Provide inputs for Training Content § Spreading awareness of the product & its value proposition among channels by conducting training of all channels § Ease documentation process by updating FAQs and updating channels & RDVUs on the required documentation § Ensure compliance of RBI / MHA / NSCI guidelines for respective products
Customer and
Field/Client Visits
§ Visits to prospective customers with ZH and CH § Support channel to Ensure primary banking relationship for each customer § Identify cross sell opportunities during customer visits § Periodical visits to field/locations and meeting ZH/CH and sourcing channels for collaboration for District Program, SNA, CNA. § Prepare customer level and location/cluster level plans for seamless business acquisition § Implement successes gained in one part of the country and replicate it identified set of clusters/locations
Business updates to
senior management
and team: § Provide monthly updates on business to seniors in relevant sourcing channel/teams and Product § Ensure clarity and accuracy of data and MIS § Work with fincon on streamlining data and MIS on regular basis
Management of Portal
and Dashboard § Management of the Government Portal (Sub Folder) for District Program, SNA, CNA. § Regular update on the content in the District Program, SNA, CNA section under Government portal.
§ All PPT, offer letters and Mandates needs to be updated. § A dashboard for visibility of the Numbers and Value across states and channel. § Revision of Brochures / Services & Fees Leaflets / Other Communication Material for customer communication
Competition and
Market analysis
§ Understand and evaluating the Market Size/Opportunity and Competition Business Strategies § Review competition offering on a regular basis § Update the channels on the overall market opportunity and competition offerings
· Postgraduate/ MMS / MBA § Sales and Influencing Skills § Banking Product & Process Knowledge § Regulatory Knowledge § Planning and Organizing Skills § Good Communication Skills § Knowledge of Competition & Current trends in financial Industry.
Experience Required
· Minimum experience of 5 years
· Exposure to Product, Sales, Audit, Process and Compliance in Banking
Major Stakeholders (intra team and cross functional stakeholders, who would need to be interacted with for discharging duties) · Branch Banking Team · GIB Solutions Enablement Team · Operations & IT / BPRG · Audit · Compliances · HR & L&D Team