Introduction
Are you detail-oriented, organized, and passionate about driving operational excellence? Citi is seeking motivated individuals to join its team as Operations Support Specialists. This entry-level role offers you the opportunity to work in a dynamic environment, gain valuable skills, and contribute to Citi’s global success. If you’re looking for a career where your potential is limitless, this is the role for you.
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About the Role
The Operations Support Specialist role is an entry-level position designed to provide essential support services. From managing documentation to serving as a liaison between operations staff and clients, this role is critical to maintaining the smooth functioning of Citi’s operations infrastructure. Candidates must be comfortable working night shifts, as the role involves ensuring 24/7 operational efficiency.
Key Responsibilities
As an Operations Support Specialist, your responsibilities will include:
- Following established procedures to resolve complex assignments and investigate operational issues.
- Assisting the team by serving as a subject matter expert, leading projects, training new hires, and providing guidance.
- Conducting basic analysis, research, and workflow management.
- Supporting a wide array of Citi’s products and services.
- Communicating relevant information to senior managers and mitigating organizational risks.
- Adhering to compliance standards, applying sound ethical judgment, and escalating issues when necessary.
Qualifications
We are looking for candidates who meet the following qualifications:
- 0-3 years of relevant experience in a business office or operational environment.
- Proficiency in computer and mathematical skills, with a focus on databases and spreadsheets.
- Demonstrated technical and administrative expertise.
- Strong attention to detail and knowledge of policies and procedures.
Education Requirements
A Bachelor’s Degree is required for this position.
Why Join Citi
Citi offers you the chance to develop your career in a global organization known for innovation and impact. As part of the team, you’ll work in an environment that values collaboration, provides growth opportunities, and ensures that your contributions make a difference. You’ll also gain exposure to diverse operational challenges and hone your skills in problem-solving, analysis, and compliance.
Conclusion
If you’re eager to start a career in operations and are ready to contribute to a globally recognized financial institution, apply for the Operations Support Specialist role at Citi today. Join a team where your skills, ideas, and passion for excellence will be valued and nurtured.