Adecco

Adecco is hiring SAP Customer Service in Chennai

December 26, 2024
chandan

Introduction

Adecco, a global leader in workforce solutions, is seeking experienced SAP Customer Service professionals for its Chennai location. If you are passionate about solving business challenges and have expertise in SAP CS, this is an incredible opportunity to grow your career in a dynamic and innovative environment.

Table of Contents

  1. About Adecco
  2. Role Overview
  3. Key Responsibilities
  4. Skills and Qualifications
  5. Soft Skills
  6. Why Join Adecco?
  7. Conclusion

About Adecco

Adecco is a leading provider of workforce solutions globally. With its extensive network and expertise, Adecco connects talented professionals with top organizations. The company specializes in creating a workplace culture of innovation, collaboration, and success.

Role Overview

We are looking for an SAP Customer Service professional with 8+ years of experience, including at least 5 years of relevant SAP expertise. The role is based in Chennai within the manufacturing industry, requiring a bachelor’s or master’s degree. The position demands office-based work for five days a week, with flexibility in shifts to accommodate business needs.

Key Responsibilities

  • Analyze and design solutions for complex business process requirements within SAP CS.
  • Configure and customize SAP CS modules for client-specific needs.
  • Collaborate with business stakeholders in workshops to resolve issues and design enhancements.
  • Ensure seamless integration of SAP CS with SD, MM, LE, and FI modules.
  • Manage processes like repairs, goods receipt, warranty tracking, service work orders, and replacement processing.
  • Oversee Order Management (OTC process), including pricing, taxes, contracts, and partner determination.
  • Work on EDI and IDOC processing to ensure smooth operations.
  • Translate user requirements into application solutions and resolve business issues effectively.

Skills and Qualifications

  • Strong expertise in SAP Customer Service (CS) with hands-on experience in configuration and design.
  • Comprehensive knowledge of OTC processes, including pricing, billing, credit management, and master data management.
  • Proficiency in integration between CS, SD, MM, LE, and FI modules.
  • Experience with SAP enterprise data management and interface concepts.
  • Ability to deliver solutions where data availability is limited.
  • A bachelor’s or master’s degree from a recognized institution.

Soft Skills

  • Strong interpersonal and communication skills to collaborate effectively.
  • Excellent time management and ability to deliver high-quality work within deadlines.
  • Proactive ownership of tasks and the ability to work independently or as part of a team.
  • Adaptability to take on diverse responsibilities within the team.
  • Self-motivation with a willingness to learn and grow.

Why Join Adecco?

Joining Adecco means being part of a company committed to your success. Here’s why Adecco stands out:

  • Global Reach: Work with clients and organizations across industries and geographies.
  • Career Growth: Gain exposure to complex projects that enhance your expertise and skills.
  • Work-Life Balance: Flexible shifts and a collaborative work environment.
  • Innovative Culture: Be part of a company that values creativity and continuous learning.

Conclusion

If you have a passion for SAP Customer Service and a desire to work in a collaborative and innovative environment, Adecco is the perfect place for you. Take the next step in your career by joining a global leader committed to your professional growth and success. Apply today for the SAP Customer Service role in Chennai!