Essential Services: Role & Location fungibility
The role description gives you an overview of the responsibilities; it is only directional and guiding in nature. At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team. To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service.
About the role
In this role, the role holder will be responsible for managing SAP FICO (Financial Accounting & Controlling) and Material Management modules of SAP ERP (Enterprise Resource Planning). This role involves managing the day-to-day operations of the modules, integrating with various systems, and taking up new changes in line with statutes (changes in taxation, GST, and others), as well as working on developmental activities to enable the efficiency of operations. While the role holder would be managing the existing SAP ERP system, implementation know-how on fulfilling periodic change requests would be required. This role also involves managing various stakeholders like user groups (finance & other business groups), vendors, technology infrastructure teams, IT support, and IT compliance, amongst others. This role also involves leading teams to handle web applications (non-SAP).
Key Responsibilities
- Operation Management: Manage the module’s day-to-day operations and ensure it supports the needs of the user groups by proactively observing performance and other integrating systems.
- Change Management: Understand the business processes and analyze suitable IT solutions for optimizing the business process. Exhibit acumen to design and build controls. Perform a detailed analysis of the changes suggested by the user groups in line with the regulations. Ensure the changes are implemented in a timely manner according to the change requests.
- Stakeholder Management: Work with various internal and external stakeholders, such as vendors, IT, compliance, and user groups, to obtain periodic input on the requirements, improvements, and changes.
Key Qualifications & Skills
- Education Qualification: Chartered Accountants with 10-12 years of experience; hands-on knowledge of implementing and managing SAP FICO & Material Management (MM) modules. Understanding of enterprise accounting and book closing activities.
About the Business Group:
The Technology Group at ICICI Bank is at the forefront of our operations and offerings, which are focused on leveraging state-of-the-art technology to provide customer-centric solutions. This group plays a pivotal role in our vision of the transition from Bank to Bank Tech. Further, the group offers round-the-clock support to our entire banking ecosystem. In our persistent efforts to provide products and solutions that genuinely touch customers, unlocking the potential of technology in every single engagement would go a long way in creating customer delight. In this endeavor, we also tirelessly ensure that all our processes, systems, and infrastructure are very well within the guardrails of data security, privacy, and relevant regulations.